Client Complaint

If the Client has a complaint concerning Verdhana, the Client should in the first instance speak to its normal contact within Verdhana. And, if the Client so elects, submit a complaint in writing to Verdhana. Any complaint received by Verdhana shall be reviewed and resolved in accordance with applicable regulatory requirements and internal procedures of Verdhana.

Complaint in writing can be submitted through the email address below:

Total client complaint within:
[January 2020 – September 2020: 0]
PT Verdhana Sekuritas Indonesia is registered and supervised by Otoritas Jasa Keuangan which has a business activity license as a Broker-Dealer with a business license No. KEP-62/D.04/2020, dated 17 November 2020.